Privacy Policy

At Progressive AI, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us through our services. We operate in Canada and the United States, and this policy applies to all users engaging with our platform.

When you interact with our services, we may collect personal details such as your first and last name, email address, phone number, and payment information. This data is gathered either through online forms or when you opt in to receive text messages from us. We collect this information for the purpose of delivering our core service: an automated system that responds to missed calls with a text message and schedules appointments with potential clients on your behalf. This function is designed to help businesses avoid missed opportunities and convert more leads without needing to be available 24/7.

We take privacy seriously. We do not sell, trade, or disclose your personal information to any third party for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for any type of marketing. The data you provide — including your text message opt-in information and consent — will never be shared with third parties, with the sole exception being aggregators or service providers that are essential to delivering our text messaging services. In such cases, these providers are contractually obligated to protect your data and use it strictly for operational needs.

Your information is used exclusively to support the delivery of our services, facilitate communication with you, process payments securely, and ensure a smooth, functional experience on our platform. If at any time you no longer wish to receive communication from us, especially through SMS, you may opt out by replying “STOP” to any text message.

We do not knowingly collect personal data from individuals under the age of 18, and our services are intended for use by adults only. Should we become aware that a minor has provided us with personal data, we will delete it promptly.

Although we may work with subcontractors to provide support services like customer service or technical operations, these subcontractors do not have the right to use or share your information for any purpose beyond what is necessary to provide their specific service. Again, all categories of data use explicitly exclude text message opt-in data and consent, which are never shared outside of what is required to operate the messaging service.

Your privacy is a core part of how we conduct business. We use standard security protocols to safeguard your information against unauthorized access, and you are entitled to request access to, correction of, or deletion of your data at any time by contacting us.

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be posted publicly with a new effective date, and your continued use of our services implies acceptance of the revised terms.

If you have any questions about this policy or how we handle your data, you can contact Progressive AI directly at [email protected].

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.